About us?
We are a company specialized in the comprehensive management of cargo for foreign trade.
We offer comprehensive and intelligent Logistics services adapted to your needs.
Located in Madrid, it provides a global service to any point in Europe and the world according to the needs of the client.
Our Team
- We are a team of experts in logistics services.
- Our preference is: Customer service, the establishment of long-term business relationships based on honesty, loyalty and transparency.
- We combine the capacity, structure and experience of years in the logistics activity to manage your operations in an agile and safe way.
Our commitment
- Provide our customers with a quality service that ensures compliance with agreed commitments and deadlines.
- Promote innovation and continuous improvement of our processes.
- Permanently train our team of collaborators, in order to offer an excellent service.
Mission
- We are a comprehensive logistics operator in Madrid, whose main mission is to provide personalized logistics and storage services adapted to the needs of our customers.
- Consolidate ourselves as a responsible company, with clear, concise, achievable and achievable service and excellence criteria to achieve the best use of resources.
- Our actions and values are developed taking into account the sustainability and ecology of our planet.
Vision
- We aspire to consolidate ourselves as a logistics benchmark, to be leaders in the quality of logistics support services and in all areas of foreign trade in which we operate.
- Implementing advanced technology in management and information, with a team and trained personnel and a work culture of excellence based on our values.
Our values
- Honest and professional work, Commitment to the success of our clients.
- Provide an experience and quality service.
- Growth and continuous improvement based on two pillars: innovation and creativity.
Objectives
- Offer specialized logistics support solutions.
- Guarantee comprehensive and efficient management of administrative and operational processes.
- Increase the value and operational development of our clients' logistics chain.
Qualities
- Unique service of attention and support to each of our clients.
- Qualified, innovative, honest and integrity personnel.
- operational at a global level, offering a wide range of options to control unforeseen situations in operations.
Social responsibility and sustainability
At Terra Logistika we are committed to sustainable development of the supply chain so that it is efficient and responsible with the environment, which is why some of the measures implemented are to use electric vehicles in the warehouse, contributing to the care and maintenance of the environment.
Reverse logistics
It is the procedure and return of merchandise due to damage, recovery, resend or that the customer has decided to return.
Terra logistics deals with the total management of the waste or merchandise that the transport and storage activity generates, thus reducing the environmental impact produced by the industrial activity itself.
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