In a warehouse, value-added services are those that go beyond the simple storage of products. Some of the value-added services that a warehouse can offer include quality control, effective communication with the customer to understand and satisfy their specific needs, free warehouse and outside warehouse storage, among others. Terra Logistika can offer these services and many more, always adapting to technological advances in the sector.
Value added services
It is very important to offer value-added services in a warehouse as it can be the way to make the business grow and differentiate itself from the competition. These services allow us to provide a more complete service and are a fundamental tool to increase customer satisfaction, which is especially important in operations based on the trust that the customer places in the company.
It is important to establish good communication with the client to understand their specific needs and be able to satisfy them, designing or adapting both organizational and technological solutions.
The value-added services offered by Terra Logistika, Some examples of these services:
Custom packaging and labeling
This service allows the packaging and labeling of products to be adapted according to the specific needs of the client, which can improve the presentation and logistics of stored products.
Kit assembly
According to each client's specifications, the service of assembling kits or product packages is offered, which adds value to the order preparation process.
Testing and quality control of products
When merchandise enters and leaves the warehouse, it is essential to carry out quality control of the products, this guarantees that the products meet the required standards before being stored and distributed, which contributes to customer satisfaction.
Returns management
Providing efficient returns management services can improve the customer experience and reputation of the warehouse, as customers will feel supported if they need to return products.
Inventory management
Efficient inventory management is crucial to guarantee product availability and avoid losses due to excess or lack of stock. By offering this service, value is added to the logistics process of its clients.
In summary, value-added services in a warehouse are those that go beyond simple product storage, and can include quality control, effective customer communication, and organizational and technological solutions designed to meet the specific needs of the warehouse. customer. These services are essential at Terra Logistika, since we know that it is essential to differentiate the business from the competition and increase customer satisfaction.